Frequently Asked Questions
PRODUCT & USE
What exactly is ScalpRx?
What exactly is ScalpRx?
ScalpRx is a lightweight scalp oil designed to support scalp balance, comfort, and hydration. It helps reduce the appearance of visible flakes and relieve dryness and itch without harsh ingredients, buildup, or grease.
Is ScalpRx a dandruff treatment?
Is ScalpRx a dandruff treatment?
ScalpRx is not a medicated or pharmaceutical treatment. It’s a scalp-support formula designed to address common causes of visible flakes and irritation by supporting the scalp barrier and overall balance.
Will this make my hair greasy?
Will this make my hair greasy?
No. ScalpRx is designed to absorb quickly and sit comfortably on the scalp — not coat your hair. Most people are surprised by how lightweight it feels.
Is it safe for daily use?
Is it safe for daily use?
Yes. ScalpRx is gentle enough for daily use and flexible enough for weekly use, depending on your scalp’s needs.
Do I leave it in or rinse it out?
Do I leave it in or rinse it out?
ScalpRx is a leave-in scalp oil. Apply directly to the scalp and let it absorb. No rinsing required.
How long does one bottle last?
How long does one bottle last?
On average:
- Daily use: ~3–4 weeks
- 2–3x per week: ~6–8 weeks
Exact usage depends on hair thickness and scalp coverage.
RESULTS & EXPECTATIONS
When will I see results?
When will I see results?
Some people notice improved comfort within the first few uses. Visible improvement in flakes typically occurs with consistent use over 1–2 weeks. Scalp balance improves over time.
Why didn’t other dandruff products work for me?
Why didn’t other dandruff products work for me?
Many dandruff products rely on harsh detergents or aggressive actives that temporarily remove flakes but disrupt the scalp barrier — leading to rebound dryness and irritation. ScalpRx focuses on supporting balance, not stripping the scalp.
Will flakes come back if I stop using it?
Will flakes come back if I stop using it?
Like most scalp-care products, consistency matters. ScalpRx supports a healthier scalp environment while you’re using it. If underlying dryness or imbalance returns, flakes may reappear over time.
Can I use this with my current shampoo?
Can I use this with my current shampoo?
Yes. ScalpRx is designed to work alongside your existing shampoo and routine. No detox, reset, or special shampoo required.
HAIR TYPES & SAFETY
Is ScalpRx safe for all hair types?
Is ScalpRx safe for all hair types?
Yes. ScalpRx is suitable for straight, wavy, curly, coily, thick, fine, and textured hair.
Is it safe for color-treated or chemically-treated hair?
Is it safe for color-treated or chemically-treated hair?
Yes. ScalpRx does not contain sulfates, silicones, or harsh detergents that typically affect color-treated hair.
Does it contain synthetic fragrance?
Does it contain synthetic fragrance?
No. ScalpRx uses naturally derived aromatic compounds and contains no synthetic fragrance.
Is ScalpRx dermatologist-reviewed?
Is ScalpRx dermatologist-reviewed?
Yes. The formula has been reviewed with scalp comfort and long-term use in mind.
ORDERS, SHIPPING & RETURNS
Where do you ship?
Where do you ship?
We currently ship within the United States. International shipping options may be added in the future.
How long does shipping take?
How long does shipping take?
Orders are typically processed within 1–2 business days.
Standard shipping usually takes 3–5 business days after processing.
Do you offer subscriptions?
Do you offer subscriptions?
Yes. Subscriptions are available and include free shipping and flexible delivery intervals. You can pause, skip, or cancel anytime.
What is your return policy?
What is your return policy?
If ScalpRx isn’t right for you, reach out to our support team within 30 days of delivery. We’re here to help make things right.
How can I contact support?
How can I contact support?
You can reach our team via the Contact page or by emailing our support team directly. We typically respond within 24 business hours.
Still have questions?
ScalpRx Scalp Recovery Oil – Dandruff & Itch Relief
ScalpRx Scalp Recovery Oil – Dandruff & Itch Relief
